Master difficult dialogues with our targeted workshop—ideal for anyone who works with people.
The course will cover:
You will be taken through a tried and true method for managing difficult conversations and the skills that are required to do this well. Of course, it is an art and so will require practice and finesse to do it well.
You’ll learn
To recognise the styles of conflict
To name the four conversations within a difficult conversation
Explore the skills for managing a difficult conversation.
Have time to practice preparing for a conversation, crafting a starting statement and look at ways to change the interaction
Outcomes
As you practice these skills over time you will find that life becomes that little bit easier. Your organisation will see that differences are managed in a calm and respectful way and that there will be outcomes that are sustainable.
When:
Dates TBC
Where: ONLINE
Cost: $120 excl. GST
This course will support employers and employees who are currently trying to understand what impacts generational differences have in the workplace, so workplaces can be happy and productive places to be.
There will be a presentation looking at the changes and then time to problem-solve some of the tensions. We will work in small groups to discuss and practice the ideas for supporting a collaborative workplace.
At the end of this session participants will:
• Have information about the changes to workplaces through a generational lens.
• Discuss with others and identify workplace tensions.
• Work through a problem-solving tool to find practical solutions.
We are awaiting the 2026 calendar -for more information and interest, contact Madeleine.
There is much talk about the widening the gap between the have and have nots, the overwhelming problems of racial and cultural inequities, family violence, health inequities, the problem of climate change and other social ills. One of the important ways to change that, is to understand how the dominant ways of thinking influence all of what we do.
Aotearoa/New Zealand as a country, grew from an amalgamation of Māori and colonial and then Pākeha cultures. The process of becoming the modern nation that we are now, involved a colonial history of violence that until recently was seldom spoken about in our nations narrative of becoming. In this narrative, colonial culture and the pathway it has taken to becoming normalised, has been represented as good and necessary to social progression. This has seen colonial culture progressing into Pākeha culture and these social systems becoming one and dominating the various ways people relate to and understand our society. Generally speaking, within this course, these cultures will be referred to as “white culture” that is unique to Aotearoa/New Zealand.
We have developed this workshop to help raise awareness of “white culture”, some of the ways we can identify it and how it functions within our society. We feel that unless this phenomenon is understood it will minimise our efforts to make a fairer society and manage the problems which we face. It is from this context that we invite you to explore with us how, colonial and Pākeha culture or white culture, shapes all of our lives, despite our personal cultural or social history. The course aims to provide a forum to explore and discuss what this means for you as a member of Aotearoa/New Zealand society.
We are looking for about 12-15 people to join us. This course has the support of Victoria University, Diana Unwin, Chair of Restorative Justice.
The course will be facilitated by Adreanne Ormond and Madeleine Taylor.
When: 23rd and 24th April 2026 8.45am – 4.30pm
29th and 30th June 2026 8.45am – 4.30pm
Where: two/fiftyseven Level 2/57 Willis Street Wellington
Cost: $300 plus GST. (Booking fee extra)
For more information click on the button below or contact Madeleine
Set and maintain healthy boundaries with this workshop, which is designed to provide practical strategies and tools for navigating relationships and interactions with greater clarity and confidence.
This workshop will help you in:
For more information and interest, contact Madeleine.
This two-day workshop will enhance the ability of participants to analyse, conduct and review their negotiations. Participants will have a conceptual framework for thinking about negotiation and an increased appreciation of the importance of the negotiation process.
At the conclusion of the workshop, participants will have developed skills which can be applied to a negotiation.
Participants will learn to:
As a participant you will be fully involved in this precious opportunity to focus on your own learning. We suggest you don’t have a lot else on your agenda for these two days.
When: TBC
9:00-4:30pm
Where: Wellington
Skills based training to improve how to manage holding difficult conversations
For more information and interest, contact Madeleine.
The role of a facilitator is to support you and your group to have the conversations that you need to have.
Join Madeleine who will provide tools and processes that supports the work of the group.
The facilitation skills course will:
Look at process, setting up a group, facilitating and leading yourself.
Being in the conversation and on the balcony.
People can bring worries or concerns about facilitating and we can work with them to find strategies that work.
Book as an individual or organise a group from your workplace – Madeleine is happy to discuss your needs.
When: TBC
Where: Wellington
Cost: $90 plus GST
For more information and interest, contact Madeleine.
