People Skills Consulting - Conflict Resolution

Aim: To provide managers and leaders with skills and confidence to coach staff through conflict when it occurs.

Outcomes:

be able to understand your own response to conflict
extend your coaching model to explore the fundamentals of the conflict
develop purposeful micro communication skills
grow your courage when faced with conflict
exert your concerns and gain commitment to going forward
learn about other conflict management options.

“Madeleine has undertaken a variety of work for Stratos including supporting people after a critical incident, conflict resolution, and designing and conducting workshops to help participants cope with stress and build their resilience. She is very skilled at meeting the the needs of both individuals and groups, while at the same time helping them to adapt to change.”